Recently witnessed a staff member of this office writing derogatory comments on the Facebook page of a disabled minor. Very concerning for someone who's responsible for managing people's homes. Shows no respect for others, especially those less fortunate. Very unprofessional
A terrible place of business run by terribly inept people. Avoiding this company will save you a lot of stress. They will open their office at 9.20 instead of the advertised 9 due to their 'meetings'. They will not mow lawns to their own standard, send a repairman they promise to for issues at the beginning of a tenancy, or give sufficient notice for an inspection, and will charge enormous rates for water and 'forget' about the fact that you have already paid previous bills when calculating the total. Save yourself the drama of being associated with these people.
Highly recommend property manager Ally Henderson from LJ Hooker Yarrabilba .Ally is a caring , honest & reliable property manager , she went above & beyond to help with a major repair to be carried out at my tenanted property , as I live overseas her assistance was invaluable & nothing was too much trouble.Emails are answered promptly & any issues quickly attended to in a pleasant & professional manner with regular updates on progress.Thank You Ally for your excellent & professional service.
DONT RENT/BUY WITH THIS REAL ESTATEI do not know where to even begin this real estate agency if this is what you can call them is an absolute joke! We moved in on march 28th we didn't even last in this property six months. The issues were so bad we broke our lease. First issue was when we moved in. The dishwasher leaked and did not work properly we told them and nothing was done! Eventually it was so bad that we ended up with a dishwasher that started to spark and become a fire hazard. It was 6 months (the whole length of our lease) that the dishwasher was broken and NEVER fixed. It turned everything inside it orange including all its elements. Despite countless messages to the real estate nothing happened. The second issue was our garage door. It didnt work. Every time we used it it would pop back up leaving our whole home open to the streets. At the time in our area a lot of theft was happening but needless the say it took the real estate 4 months to even address this issue. Meaning we would often come home to an open garage when we had left was closed wondering if our contents inside our house were still going to be there. Apparently a garage door being broken does not constitute an emergency. The third issue was our screen door. This was broken. so now not only was our garage door at the front of our house broken our front door was as well. So basically our house would be the easiest house to break into. Again this was not classified as an emergency.....3 months it took until the door was fixed and it was me that fixed it. I luckily found a builder who fixed it for me.The fourth issue was the smells from our en-suite drainage. It was so bad we would often have to sleep in the other room. We requested a plumber or someone to have a look at it. Within a week they sent someone. At this stage we were sleeping in the spare room at the back of the house. to add fuel to the fire they then sent us a bill! they didn't even know what was wrong! we broke our lease and when we left the smell was STILL there. After we left they tried everything to screw money out of us. Including general wear and tear. We paid everything in full and never was behind in any bills or rent. We eventually had to get a paralegal involved and we won! THANKFULLY left our lease NEVER EVER RENT/BUY or quite frankly DONT HAVE ANYTHING TO DO WITH THIS REAL ESTATE
LJ Hooker Yarrabilba is an Australian Real Estate Agency based in Logan Village, Queensland. LJ Hooker Yarrabilba is located at 5/1-5 Wharf St, Logan Village QLD 4207, Australia.
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